APA Style

Lientz, B, P., Rea, K, P. (c2004.). Breakthrough IT change management : how to get enduring change results . Amsterdam ; Boston: Elsevier Butterworth-Heinemann.

MLA Style

Lientz, Bennet, P.., Rea, Kathryn, P.. "Breakthrough IT change management : how to get enduring change results". Amsterdam ; Boston: Elsevier Butterworth-Heinemann, c2004.. Text.