APA Style

Porter, L, J., Tanner, S, J. (2004). Assessing business excellence : a guide to business excellence and self-assessment . Amsterdam [Netherlands] ; Bost: Elsevier.

MLA Style

Porter, Leslie, J.., Tanner, S., J.. "Assessing business excellence : a guide to business excellence and self-assessment". Amsterdam [Netherlands] ; Bost: Elsevier, 2004. Text.