APA Style

Stapenhurst, T. (2009). The benchmarking book : a how-to-guide to best practice for managers and practitioners . Amsterdam ; Boston ; London: Butterworth-Heinemann.

MLA Style

Stapenhurst, Tim. "The benchmarking book : a how-to-guide to best practice for managers and practitioners". Amsterdam ; Boston ; London: Butterworth-Heinemann, 2009. Text.