APA Style

Rao, M. (c2005.). Knowledge management tools and techniques : practitioners and experts evaluate KM solutions . Amsterdam ; Boston ; London: Elsevier Butterworth-Heinemann.

MLA Style

Rao, Madanmohan. "Knowledge management tools and techniques : practitioners and experts evaluate KM solutions". Amsterdam ; Boston ; London: Elsevier Butterworth-Heinemann, c2005.. Text.