Written by senior banking practitioner Soetanto Hadinoto, this management strategy book provides insights into modern commercial banking operations within highly competitive financial markets. The text focuses on two fundamental growth pillars: customer retention frameworks and target customer acquisition strategies. It details customer relationship management (CRM), product development, servic…
Authored by Dr. Rubino Rubiyanto and co-writers, this foundational textbook examines the core pillars of educational theory and practice within national education systems. The book details the philosophical, sociological, psychological, historical, legal, and technological foundations that inform curriculum design, pedagogical approaches, and educational policy reform for student teachers and e…
Authored by Prof. Husni Muadz, Ph.D., this academic work introduces a systems thinking approach to analyze social structures and intersubjective relational dynamics. The book dissects the internal mechanisms of social systems, diagnoses contemporary social dysfunctions, and proposes a conceptual framework to reconstruct healthy intersubjective relationships for sustainable social harmony and pe…