Authored by business strategist Larry Selden and journalist Geoff Colvin, this groundbreaking business guide dispels the myth that every customer is a profitable one. The book reveals how a minority of high-value customers typically generate most of a company\'s profits, whereas unprofitable (\"killer\" or \"demon\") customers actively destroy value through high service demands and low returns.…
Authored by parenting writer Andri Priyatna, this practical guide offers support and guidance for parents raising children with epilepsy. The volume covers essential clinical and caregiving topics, including understanding seizure triggers and emergency management, addressing psychological and social impacts, navigating education, handling social stigma, and adapting family routines to ensure ch…
Authored by Indonesian nursing educators Eni Kusyati and colleagues, this laboratory manual details standardized operating protocols (SOPs) for foundational nursing skills. The reference guides nursing and midwifery students through step-by-step clinical procedures, including vital sign assessment, infection control, personal hygiene care, wound dressing, fluid and nutrition administration, med…
Authored/edited by the pioneer of Indonesian industrial engineering, Prof. Dr. Matthias Aroef, this foundational volume addresses the strategic role of productivity management in fostering national industrial competitiveness. The work analyzes the interrelationships between workforce efficiency, technological adaptation, quality control systems, and national productivity policies required to st…
Published by the editorial team of Intisari, this practical health guide outlines the cultivation and therapeutic applications of medicinal plants commonly used in household gardens (TOGA). The volume details plant identification, key phytochemical properties, health benefits, and step-by-step instructions for preparing safe, effective herbal remedies for home healthcare and wellness.
Authored by Indonesian public health nutritionists I Dewa Nyoman Supariasa, Bachyar Bakri, and Ibnu Fajar, this core textbook presents comprehensive protocols for assessing nutritional status in both individual and population settings. The volume covers direct assessment methodologies (anthropometry, clinical examinations, biochemical tests, and biophysical evaluations) as well as indirect meth…
Authored by Indonesian medical scholar Prof. Dr. Rustam Mochtar and edited by Delfi Lutan, this seminal clinical textbook provides an exhaustive reference on obstetric science and maternal care. The two-volume set covers female reproductive anatomy and physiology, normal pregnancy and labor, pathological complications, operative obstetric procedures (including cesarean delivery and operative va…
Authored by Indonesian midwifery educators Yuni Kusmiyati and colleagues, this practical textbook outlines standardized antenatal care protocols for midwifery practice. The volume covers essential clinical aspects including physiological and psychological adaptations across all three trimesters, fetal growth assessment, management of common discomforts during pregnancy, early identification of …
Authored by renowned midwifery educator Helen Varney and colleagues, this clinical pocket handbook serves as a concise, practical reference covering the full scope of nurse-midwifery practice. The volume provides quick-reference protocols for prenatal care, intrapartum and postpartum management, newborn assessment, routine gynecological care, and maternal emergency procedures designed for rapid…
Authored by Robert T. Kiyosaki and Sharon L. Lechter, this entry in the Rich Dad series examines the core underlying values of the network marketing industry beyond monetary compensation. The authors argue that network marketing serves as a practical, accessible \\\"business school\\\" that teaches essential real-world skills, including leadership, communication, rejection management, personal …