Authored by Malcolm Gladwell, this book re-examines the dynamics of power and disadvantage through the classic narrative of underdogs versus giants. Drawing on case studies from history, sports, education, and psychology, Gladwell demonstrates how perceived disadvantages—such as dyslexia, childhood trauma, or lack of resources—can foster desirable difficulties and unique strategic advantage…
Authored by the Indonesian Bankers Association (Ikatan Bankir Indonesia - IBI), this official guidebook serves as standard curriculum material for banking risk management certification in Indonesia. The text covers Good Corporate Governance (GCG) frameworks, eight primary banking risks (credit, market, liquidity, operational, legal, reputational, strategic, and compliance), risk measurement and…
Authored by Dr. T. Hani Handoko, this core human resource management textbook covers the theoretical concepts and operational functions of managing personnel within organizations. Key topics include human resource planning, job analysis and design, recruitment and selection processes, employee orientation and training, performance appraisal methodologies, compensation and benefits management, i…
Written by Prof. Dr. H. Anwar Sanusi, this practical research methodology guide assists students and researchers in conducting scientific inquiries within business and management disciplines. The book details research problem identification, literature reviews, conceptual frameworks, hypothesis formulation, sampling techniques, variable operationalization, instrument testing, and quantitative d…
Authored by Valentino Dinsi, this business motivation and entrepreneurship guide encourages salary workers to shift their mindsets toward building independent businesses. The book provides practical steps to overcome the fear of failure, start a business from scratch, identify profitable opportunities, manage initial capital, and build sustainable business systems for long-term financial indepe…
Authored by Agus Ahyari, this production management textbook focuses on the foundational principles and techniques of production control in manufacturing industries. Book 1 emphasizes raw material inventory planning and control, production scheduling, workflow monitoring, demand forecasting for production, and Economic Order Quantity (EOQ) techniques to maintain operational efficiency and conti…
Written by Olivier Blanchard, this strategic guide offers a practical framework for managing and measuring Return on Investment (ROI) in social media programs. The book covers aligning social media initiatives with core business goals, establishing key performance indicators (KPIs), integration across organizational departments, and quantitative and qualitative measurement methodologies to demo…
Authored by Teguh Wahyono, this foundational programming guide assists beginners in setting up local web servers and developing dynamic web applications using the PHPTriad software bundle (integrating Apache, PHP, and MySQL). The book details PHPTriad installation and configuration, core PHP syntax, MySQL database management via phpMyAdmin, HTML form handling, and basic data processing techniqu…
Written by senior banking practitioner Soetanto Hadinoto, this management strategy book provides insights into modern commercial banking operations within highly competitive financial markets. The text focuses on two fundamental growth pillars: customer retention frameworks and target customer acquisition strategies. It details customer relationship management (CRM), product development, servic…
Authored by Lloyd C. Finch, this practical operational guide provides foundational strategies for managing call center environments and telephone-based customer support. The text details professional phone etiquette, conflict resolution techniques for handling difficult customer interactions, stress management for call center agents, operational performance metrics, and strategies for deliverin…