Authored by the Indonesian Bankers Association (Ikatan Bankir Indonesia - IBI), this official guidebook serves as standard curriculum material for banking risk management certification in Indonesia. The text covers Good Corporate Governance (GCG) frameworks, eight primary banking risks (credit, market, liquidity, operational, legal, reputational, strategic, and compliance), risk measurement and…
Written by senior banking practitioner Soetanto Hadinoto, this management strategy book provides insights into modern commercial banking operations within highly competitive financial markets. The text focuses on two fundamental growth pillars: customer retention frameworks and target customer acquisition strategies. It details customer relationship management (CRM), product development, servic…