This practical handbook details personality development and core skills needed to become a professional secretary. The author covers business communication, office etiquette, scheduling, records management, professional ethics, and interpersonal skills essential for supporting corporate executives and managing administrative workflows.
This practical guide outlines the essential roles, functions, and responsibilities of a secretary in modern business organizations. Key topics include professional ethics, office administration, filing management, business correspondence, telecommunication skills, executive scheduling, and effective meeting organization.