Written by senior banking practitioner Soetanto Hadinoto, this management strategy book provides insights into modern commercial banking operations within highly competitive financial markets. The text focuses on two fundamental growth pillars: customer retention frameworks and target customer acquisition strategies. It details customer relationship management (CRM), product development, servic…
This spiritual and philosophical work explores the human inner journey toward seeking God and understanding divine existence. Sabdono Surohadikusumo integrates theological and mystical insights, encouraging readers to perceive the Divine beyond literal interpretations through self-reflection, spiritual purification (marifatullah), contemplation of nature, and applying faith deeply within daily …
Buku referensi jilid suplemen ini melengkapi seri Ensiklopedia Indonesia dengan menyajikan entri-entri pembaruan, istilah mutakhir, tokoh-tokoh berpengaruh, serta peristiwa nasional dan internasional penting yang terjadi setelah jilid utama diterbitkan. Penyusunan disusun secara alfabetis untuk memudahkan pencarian rujukan informasi lintas disiplin ilmu, mulai dari sejarah, politik, sains, hing…