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Model Business Letters
A long-standing international reference for professional correspondence by L. Gartside, this guide provides hundreds of model business letters, emails, memos, and commercial documents. It outlines best practices for clear, concise, and persuasive business writing in English, offering structured templates across various administrative and commercial scenarios, including sales inquiries, order pr…
- Edition
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- ISBN/ISSN
- 9780273651635
- Collation
- x, 480 p. ; 22 cm.
- Series Title
- -
- Call Number
- 651.75 GAR
Penelitian Kuantitatif: Sebuah Pengantar
Authored by Dr. Tukiran Taniredja and Hidayat Mustafidah, this introductory research methodology textbook guides undergraduate students and novice researchers through the principles and application of quantitative research design. Structured systematically, the book covers problem formulation, hypothesis development, sampling techniques, instrument design, validity and reliability testing, and …
- Edition
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- ISBN/ISSN
- 9786028730877
- Collation
- viii, 128 p. ; 24 cm.
- Series Title
- -
- Call Number
- 001.42 TAN
Bank Strategy
Written by senior banking practitioner Soetanto Hadinoto, this management strategy book provides insights into modern commercial banking operations within highly competitive financial markets. The text focuses on two fundamental growth pillars: customer retention frameworks and target customer acquisition strategies. It details customer relationship management (CRM), product development, servic…
- Edition
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- ISBN/ISSN
- 9789792735734
- Collation
- xviii, 240 p. : il. ; 21 cm.
- Series Title
- -
- Call Number
- 332.106 HAD
Call Center Success
Authored by Lloyd C. Finch, this practical operational guide provides foundational strategies for managing call center environments and telephone-based customer support. The text details professional phone etiquette, conflict resolution techniques for handling difficult customer interactions, stress management for call center agents, operational performance metrics, and strategies for deliverin…
- Edition
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- ISBN/ISSN
- 9781560523826
- Collation
- vi, 90 p. : il. ; 25 cm.
- Series Title
- -
- Call Number
- 658.812 FIN
Membuat Sendiri Aplikasi Facebook dengan PHP
this practical programming guide details the development and integration of custom web applications with the Facebook platform using PHP and MySQL. The text covers setting up Facebook Developer accounts, utilizing Facebook Graph API and PHP SDKs, implementing user authentication (Facebook Login), fetching profile data, and constructing interactive features such as quizzes, contests, and cross-p…
- Edition
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- ISBN/ISSN
- 9789791758789
- Collation
- 132 p.
- Series Title
- -
- Call Number
- 005.276 HAK
Riset Sumber Daya Manusia dalam Organisasi
Authored by Prof. Dr. Husein Umar, this research methodology guide offers a comprehensive framework for conducting empirical studies in human resource management and organizational behavior. The book covers research problem formulation, conceptual frameworks, sampling techniques, questionnaire design, validity and reliability testing, and quantitative and qualitative data analysis tailored for …
- Edition
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- ISBN/ISSN
- 9789792209778
- Collation
- xx, 312 p. ; 21 cm.
- Series Title
- -
- Call Number
- 658.300 UMA
Panggil Aku Pheng Hwa
This biographical novel by B. Hendra Kim follows the life journey of an Indonesian-Chinese individual named Pheng Hwa as he navigates identity, nationalism, and personal integrity amidst shifting social and political landscapes in Indonesia. The story explores themes of racial prejudice, economic hardship, family values, and the quest for social acceptance and contribution within the broader In…
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- ISBN/ISSN
- 9789792284935
- Collation
- 288 p. ; 20 cm.
- Series Title
- -
- Call Number
- WAR
Landasan Pendidikan
Authored by Dr. Rubino Rubiyanto and co-writers, this foundational textbook examines the core pillars of educational theory and practice within national education systems. The book details the philosophical, sociological, psychological, historical, legal, and technological foundations that inform curriculum design, pedagogical approaches, and educational policy reform for student teachers and e…
- Edition
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- ISBN/ISSN
- 9789796360482
- Collation
- x, 185 p. ; 23 cm.
- Series Title
- -
- Call Number
- 370.1 RUB
Jalan Pintas Menjadi Master PHP
Authored by Lukmanul Hakim, this practical web development guide offers a step-by-step approach to mastering the PHP programming language for dynamic website development. Using a project-based learning structure, the book covers core PHP syntax, MySQL database integration, form handling, session management, and the practical construction of dynamic web applications, content management systems (…
- Edition
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- ISBN/ISSN
- 9789791758659
- Collation
- xii, 210 p. + CD-ROM ; 21 cm.
- Series Title
- -
- Call Number
- 005.133 HAK
My Hottest CEO
This popular Indonesian romance novel by Defi Arika explores the workplace dynamics and romantic relationship between a handsome yet cold, demanding Chief Executive Officer (CEO) and his employee. The narrative follows their transition from strictly professional interactions to a complex emotional bond, navigating misunderstandings, past secrets, and personal conflicts within a modern corporate…
- Edition
- -
- ISBN/ISSN
- 9786026922939
- Collation
- 380 p. ; 20 cm.
- Series Title
- -
- Call Number
- ARI
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