Authored by Agus Ahyari, this production management textbook focuses on the foundational principles and techniques of production control in manufacturing industries. Book 1 emphasizes raw material inventory planning and control, production scheduling, workflow monitoring, demand forecasting for production, and Economic Order Quantity (EOQ) techniques to maintain operational efficiency and conti…
Authored by Prof. Dr. Mardiasmo, this core public sector accounting textbook explores the concepts, techniques, and governance roles of accounting in government and non-profit organizations. The text details management planning and control systems, public sector budgeting methodologies, regional financial accounting systems, public accountability, auditing standards, and performance measurement…
Authored by Dr. Yogi, M.S., this textbook integrates microeconomic and macroeconomic theories with practical analytical techniques for optimal managerial decision-making in real-world business scenarios. The book covers market structure fundamentals, optimization techniques, demand and supply estimation, production and cost function analysis, regression analysis, break-even point evaluation, li…
Written by Olivier Blanchard, this strategic guide offers a practical framework for managing and measuring Return on Investment (ROI) in social media programs. The book covers aligning social media initiatives with core business goals, establishing key performance indicators (KPIs), integration across organizational departments, and quantitative and qualitative measurement methodologies to demo…
Authored by Wahyu Purhantara, this research methodology handbook provides a practical and theoretical framework for conducting qualitative research in business and management contexts. The text explores qualitative research paradigms, business research problem formulation, data collection strategies (in-depth interviews, observation, and document analysis), data trustworthiness techniques (tria…
Written by Aditya Nugroho, this practical sales guide explores various techniques and psychological approaches to build potential buyers\' trust and successfully close sales. The book details initial relationship-building tactics, techniques for understanding customer needs and handling objections, effective product value presentation, and ethical persuasive communication methods to prompt conf…
Authored by Tjutju Tarliah Dimyati and Ahmad Dimyati, this operations research textbook details quantitative mathematical modeling approaches for decision-making optimization in business and industrial systems. The text covers linear programming formulation, graphic and simplex solutions, transportation models, assignment problems, project network analysis (PERT/CPM), queuing systems, and game …
A long-standing international reference for professional correspondence by L. Gartside, this guide provides hundreds of model business letters, emails, memos, and commercial documents. It outlines best practices for clear, concise, and persuasive business writing in English, offering structured templates across various administrative and commercial scenarios, including sales inquiries, order pr…
Authored by Lloyd C. Finch, this practical operational guide provides foundational strategies for managing call center environments and telephone-based customer support. The text details professional phone etiquette, conflict resolution techniques for handling difficult customer interactions, stress management for call center agents, operational performance metrics, and strategies for deliverin…
Authored by Prof. Dr. Husein Umar, this research methodology guide offers a comprehensive framework for conducting empirical studies in human resource management and organizational behavior. The book covers research problem formulation, conceptual frameworks, sampling techniques, questionnaire design, validity and reliability testing, and quantitative and qualitative data analysis tailored for …