Filter by
Efektivitas Komunikasi Interpersonal
Authored by Indonesian psychology scholar Tri Rejeki Andayani and co-researchers, this academic volume examines psychological factors determining effective interpersonal communication. The book details core interpersonal qualities—empathy, openness, supportiveness, positiveness, and equality—and provides practical exercises designed to enhance relational communication skills across family, …
- Edition
- -
- ISBN/ISSN
- 9786021422304
- Collation
- x, 164 pp. : ill. ; 23 cm.
- Series Title
- -
- Call Number
- 153.6 AND
Human Communication: Prinsip-Prinsip Dasar
Authored by communication scholars Stewart L. Tubbs and Sylvia Moss, this widely acclaimed introductory textbook presents fundamental principles and contexts of human communication. The work systematically covers perceptual processes, verbal and nonverbal messaging, interpersonal relationship dynamics, small group problem-solving, organizational communication, public speaking, mass media contex…
- Edition
- -
- ISBN/ISSN
- 9789796924844
- Collation
- 251 p.
- Series Title
- -
- Call Number
- 302.2 TUB
Tema Fantasi: Strategi Komunikasi Bisnis Perusahaan Multinasional
Authored by Indonesian communication scholar Dr. Dorien Kartikawangi, this academic volume examines the application of Fantasy Theme Analysis and Symbolic Convergence Theory within the strategic business communications of multinational corporations. The book analyzes how shared rhetorical visions and symbolic narratives bridge cross-cultural gaps, shape corporate identity, and formulate effecti…
- Edition
- -
- ISBN/ISSN
- 9786020300504
- Collation
- xvi, 248 p. : ill. ; 21 cm.
- Series Title
- -
- Call Number
- 658.45 KAR
Pengantar Teknologi Informasi
Authored by Edy Irwansyah and Jurike V. Moniaga, this introductory textbook provides a fundamental overview of information technology architecture and applications. The text covers the history and evolution of computing, hardware and software components, database management systems, computer networking protocols, information security principles, and the strategic implementation of IT within mod…
- Edition
- -
- ISBN/ISSN
- 9786022802273
- Collation
- x, 218 p. : il. ; 23 cm.
- Series Title
- -
- Call Number
- 004 IRW
Dahsyatnya Kata-Kata: Menghipnotis Itu Sangat Mudah
Authored by Indonesian hypnosis and personal development trainer Eric Siregar, this practical guide explores the mechanics of hypnotic language patterns and subtle persuasion techniques. The book demystifies hypnosis by framing it as a structured communication skill, detailing how specific phrasing, voice tonality, and subconscious triggers can be effectively applied to negotiation, public spea…
- Edition
- -
- ISBN/ISSN
- 9786028422871
- Collation
- 144 p.
- Series Title
- -
- Call Number
- 154.7 SIR
The Power of Simplicity
Authored by marketing strategist Jack Trout alongside Steve Rivkin, this management guide advocates for simplicity as an essential business strategy in an increasingly complex corporate environment. The authors critique overly intricate corporate jargon, bureaucracy, and strategic over-analysis. The book provides practical frameworks for business leaders to strip away unnecessary complexity acr…
- Edition
- -
- ISBN/ISSN
- 9780071373326
- Collation
- 231 p.
- Series Title
- -
- Call Number
- 658.4 TRO
Ilmu Komunikasi dalam Konteks Keperawatan
Written by Nunung Nurhasanah, this nursing textbook details fundamental concepts, techniques, and skills required for effective therapeutic communication in professional healthcare settings. The book covers interpersonal communication principles, nurse-patient interaction dynamics, communication barriers, application across various stages of the nursing process, and specialized techniques for c…
- Edition
- -
- ISBN/ISSN
- 9786022020295
- Collation
- 161 p.
- Series Title
- -
- Call Number
- 610.730 NUR
Cara Jitu Meyakinkan Calon Pembeli
Written by Aditya Nugroho, this practical sales guide explores various techniques and psychological approaches to build potential buyers\' trust and successfully close sales. The book details initial relationship-building tactics, techniques for understanding customer needs and handling objections, effective product value presentation, and ethical persuasive communication methods to prompt conf…
- Edition
- -
- ISBN/ISSN
- 9786020456126
- Collation
- xii, 168 hlm. : il. ; 21 cm.
- Series Title
- -
- Call Number
- 658.85 NUG
Model Business Letters
A long-standing international reference for professional correspondence by L. Gartside, this guide provides hundreds of model business letters, emails, memos, and commercial documents. It outlines best practices for clear, concise, and persuasive business writing in English, offering structured templates across various administrative and commercial scenarios, including sales inquiries, order pr…
- Edition
- -
- ISBN/ISSN
- 9780273651635
- Collation
- x, 480 p. ; 22 cm.
- Series Title
- -
- Call Number
- 651.75 GAR
Call Center Success
Authored by Lloyd C. Finch, this practical operational guide provides foundational strategies for managing call center environments and telephone-based customer support. The text details professional phone etiquette, conflict resolution techniques for handling difficult customer interactions, stress management for call center agents, operational performance metrics, and strategies for deliverin…
- Edition
- -
- ISBN/ISSN
- 9781560523826
- Collation
- vi, 90 p. : il. ; 25 cm.
- Series Title
- -
- Call Number
- 658.812 FIN
Computer Science, Information & General Works 
Philosophy & Psychology 
Religion 
Social Sciences 
Language 
Pure Science 
Applied Sciences 
Art & Recreation 
Literature 
History & Geography